Selecting Rollback Driver option After rolling back the driver, check to see if the issue persists.
Conexant Smartaudio Upgrade Their ComputersThis issue has been known to plague a good percentage of all the users with Conexant audio devices who upgrade their computers to Windows 10.Conexant Smartaudio Drivers On TheThe cause of this problem, in almost all cases, is that the Conexant audio drivers on the affected computer are incompatible with Windows 10, and Windows was unable to upgrade the drivers during the Windows 10 upgrade.
Conexant Smartaudio Driver Option AfterIn order to do so, you are going to have to first download a driver package for your computers Conexant audio device that is not only newer than the one already installed but is also guaranteed to be compatible with Windows 10. Since Conexant does not release drivers for its audio devices on its own website, you are going to have to download the new driver package from the official Support website of the affected computers manufacturer (Acer or HP for example). Method 1: Update Driver Manually Once you have downloaded and the new driver package for the affected computers Conexant audio device, you need to install it. In order to install the new driver package, yo Press Windows Logo key R to open a Run Type devmgmt.msc into the Run dialog and press Enter to launch the Device Manager. In the Device Manager, double click on the Sound, video and game controllers section to expand it. Right-click on the Conexant audio device and click on Update Driver Software in the context menu. Click on Browse. Navigate to the folder in which the new driver package is located and click on the folder to select it. Click on OK. Click on Next, and then wait for the wizard to locate the new driver package and install it. Once the new driver package for the affected computers Conexant audio device has been installed, restart it and, if all went well, the sound will have been restored. Method 2: Disable Audio Enhancements In some cases, if you have enabled certain sound enhancements, the issue might be triggered. Therefore, in this step, we will be disabling all Audio enhancements. For that: Right-click on the Speaker icon in the bottom left side of the screen and select the Open Sound Settings option. Clicking on the Open Sound Settings option In the top right side, select the Open Sound Control Panel option and right-click on your Speakers. Check the Disable All Enhancements option and click on Apply. Checking the Disable All Enhancements option Select OK to close the window and check to see if the issue persists. Note: You can also try to boot your computer in a clean boot and check if that helps with the issue. Method 3: Rolling Back Driver In certain cases, the driver might not be properly installed and compatible with the hardware that is being used by the computer due to which this issue is being triggered. Therefore, in this step, we will be rolling back the driver and then check if the issue still persists. Type in Devmgmt.msc and press Enter. Type devmgmt.msc and Press Enter to Open Device Manager Expand the Sound, Video and Game Controllers tab and right-click on the sound driver. Click on the Rollback Driver option and follow the on-screen prompts to roll the driver back to its previous version.
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